“Our outsourced communications business is growing, and we are looking forward to having new offices which can accommodate a growing team to manage our call answering and live chat on behalf of thousands of businesses.”
Joanna Swash, CEO, Moneypenny
Source: "Answering service expansion bringing 100 jobs to Duluth," AJC, 9.9.2020
Contact Center Locations
GPC C&ED Industry Database, 2021
Contact Center-Related Occupations
EMSI, 2021.Q4
Contact Center Job Market
EMSI, 2021.Q4
Jobs from New Locations & Expansion
Georgia Power C&ED Industry Database, 2021
Customer Service Certifications in 2020
EMSI, 2021.Q4
Median Hourly Earnings
EMSI, 2021.Q4